Cadillac Owner Center

Cadillac focuses on its owners' requirements by making sure that information on vehicle care for its vehicles is easy to access and user-friendly. Cadillac owners benefit from several tools that make it easy to stay on top of their vehicle's care and understand suggested service intervals.



The Cadillac Owner Center is a comprehensive digital platform where vehicle drivers can find detailed details about their specific vehicle. After registering their vehicle, owners can sign in to view a customized account with details on their Cadillac's maintenance schedule, maintenance records, and coverage. The Owner Center also offers downloadable owner’s manuals, how-to videos, and step-by-step guides to assist users perform basic maintenance tasks or understand specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Apple and Android. Using this app, owners can keep track of their vehicle’s condition by receiving alerts about maintenance needs, such as oil changes, tire checks, or brake checks. The app also provides handy features like starting the car remotely, remote locking/unlocking, and the ability to schedule a service appointment directly with the preferred Cadillac dealership. For recently launched vehicles, the app can even provide real-time diagnostic information to keep owners informed of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles come equipped with an built-in infotainment system that features service reminders and notifications. When a service is due, the vehicle displays notifications on the dashboard, letting the driver know of required tasks. This system not only helps remind drivers to follow the schedule but also provides specifics of each service item, making it simpler for drivers to grasp the importance of each service.

Cadillac Dealership Network

Cadillac authorized service centers play a significant role in communicating maintenance details to vehicle owners. When owners visit an authorized dealership for maintenance or repairs, the advisors offers a thorough breakdown of the recommended services, making sure that customers understand the importance of each task. Additionally, dealerships keep an electronic record of every service visit, enabling users to quickly review their service history for reference.

Printed and Online Resources

Cadillac provides physical owner’s manuals and quick reference guides that detail the vehicle’s service intervals, recommended fluids, recommended tire pressures, and other essential information. For those who prefer digital resources, Cadillac’s website has a dedicated section for service and maintenance where owners can find articles, videos, and tips on how to maintain optimal performance.



By offering a combination of digital tools, in-person assistance, and easy-to-follow resources, Cadillac ensures that customers are well-informed about their vehicle’s maintenance needs, thereby extending the life and performance of their Cadillac.